Security at Arken Labs. How we protect your data.
Arken Labs works with the records of organizations that build and run critical infrastructure. This page explains where your data is hosted, how it is protected, which LLMs we use and who can access what.
Hosted in Europe
European cloud hosting. On-prem deployment available.
No model training
Your documents, prompts and outputs are not used to train AI models.
Best model for each task
Open and frontier models, tested for your tasks and security requirements.
ISO 27001
Certification in progress.
Hosting and data
Hosted in Europe
Arken runs on European cloud infrastructure, and your data stays in Europe [cloud provider, data center locations]. If your data must not leave your premises, Arken can be deployed on your own infrastructure.
Isolated instances
Every customer works in their own instance. Your documents, data and agents are kept separate from those of other organizations [how instances are separated, e.g. own database, own environment].
Data encryption
Your data is encrypted in transit and at rest [encryption standards, e.g. TLS version and AES key length; key management].
AI models
LLM selection and evals
For each task, Arken uses the LLM that does it best, from open and frontier models. Before a model goes live, we test it with evals on real tasks from infrastructure work, for quality and for your security requirements [model providers and where the models run].
No training on your data
Your documents, prompts and outputs are not used to train AI models [contractual basis with model providers, e.g. zero data retention].
Access and control
Least privilege access
Access is role-based: every person sees and does only what their role requires [who assigns roles; single sign-on and multi-factor authentication; when Arken staff may access customer data].
Auditable
Agents prepare, people approve: nothing Arken proposes takes effect until you sign it off. Every finding leads back to its source [audit log: what is recorded, how long it is kept, how you export it].
Certification
ISO 27001
We are implementing an information security management system to ISO/IEC 27001. Certification is in progress [expected date].
Frequently asked questions
Where is our data stored?
In Europe, on European cloud infrastructure [provider and locations]. Arken can also run on your own infrastructure.
Is our data used to train AI models?
No. Your documents, prompts and outputs are not used to train AI models.
Which LLMs does Arken use?
Open and frontier models, chosen for each task and tested with evals before they go live [list of models and providers].
What happens to our data when we stop using Arken?
[Export and deletion at the end of the contract.]
Questions about security? Talk to us.
In a demo, we walk your IT and security teams through hosting, models and access.